iPod - not sure
This page is only to be used if either:
- You are not sure what is wrong with your iPod
- You are unsure what iPod you have
Please note that when sending in your iPod we will inspect it to see what the fault is. The cost of the inspection fee is £14.95 (plus return postage) for all iPods, except the iPhone and iPod Touch which is £29.95 (plus return postage). If you decide to go ahead with the repair once we have diagnosed the problem we do not charge the inspection fee. In addition, if we cannot repair the iPod and you give us permission to use the iPod for parts, we will also waive the inspection fee.
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